FAQ’s holiday childcare programme
Dear families, dear parents,
We would like to stress that our holiday childcare services are only available to children of members (staff, students or trainees) of Friedrich-Alexander-Universität Erlangen-Nürnberg (FAU) and Universitätsklinikum Erlangen.
Members of institutions with close ties to the University can also use the holiday childcare programme subject to special conditions. At the current time, our holiday childcare programme is open to members of Studierendenwerk Erlangen-Nürnberg, Staatliches Bauamt, Max-Planck-Institut (MPI) and Fraunhofer Institute or Forschungszentrum Jülich.
Answers to frequently asked questions (FAQs) about the FAU holiday childcare programme:
How much does the holiday childcare programme cost?
Is a warm lunch provided?
How can I register my child for the holiday childcare programme?
Which e-mail address can I use to open a user account??
E-mail addresses for FAU/Universitätsklinikum Erlangen:
@fau.de
@faps.fau.de
@physik.uni-erlangen.de
@uni-erlangen.de
@mb.uni-erlangen.de
@uk-erlangen.de
@kfa.imed.uni-erlangen.de (address will soon cease to be valid)
@dent.uni-erlangen.de (address will soon cease to be valid)
E-mail addresses for partner institutions:
@iis.fraunhofer.de
@iisb.fraunhofer.de
@mpl.mpg.de
@stbaer.bayern.de
@vw.mpl.mpg.de
@werkswelt.de
@fz-juelich.de
How can I cancel registration for the holiday childcare programme?
Cancellation for any other reason: Fees are reimbursed in full for any cancellation up to seven days before the holidays start. If a care relationship is not continued after the start of care during the week due to illness, or similar, the booking amount will not be refunded. After that, the fees will only be reimbursed if we can find someone to take your place.
Are reduced rates available?
Families with three children who are all looked after in the FAU holiday childcare during the same week(s) do not have to pay the childcare costs for the third child (but lunch fees still apply).
If both parents are students, they can apply for a reduction in childcare costs of €10 per week by showing their certificates of enrollment.
Please contact us if you would like to apply for a reduced rate.
How can I pay?
What are our holiday programs?
Can the holiday childcare programme be canceled?
Where can I find out about current holiday childcare programmes?
Members of FAU can subscribe to the Family Service newsletter via the IdM portal. You can unsubscribe at any time.
All members of UKER can register for the Family Service newsletter via the following link: newsletter-familienservice-uk Infoseite (fau.de). Please register with your work e-mail address, if possible. Your work e-mail address will only be used to inform you of the services offered by the Family Service. If you would not like to receive e-mails from the Family Service anymore, please write an e-mail to the Family Service team. The data protection provisions applicable at FAU apply, see the data protection policy available via the subscription link.
Please do not hesitate to contact us if you have any further queries or questions.
Annika Knoop, Ann-Kathrin Vallee and Milena Mühlmeister